Exotic S Collection offers Bring Your Own Bundles (BYOB). This service is great for those who would like a glue-less custom wig made but would like to provide their own hair.
*You provide the hair and Exotic S Collection construct the wig based on your request.
*Turn over time of 5 - 14 business days after hair is received
After purchasing:•Make sure your hair is mailed out within 72 hours of making your purchase
•Make sure you get a tracking number when you mail your package
•Respond from your order confirmation email with your tracking number
•Once we receive your package, we will inform you
•The 5 - 14 business days turnover will then begin
•Once your unit is completed, you will receive an email with your tracking number
•Your package will then be shipped out
Guide to measuring head size correctly:
*For closure units we need your circumference, front to nape, temple to temple and nape.
*For frontal units we need your circumference, front to nape, temple to temple, ear to ear across forehead-hairline and nape.
Shipping & Returns
Due to the quality of our products, ALL SALE ITEMS ARE FINAL.
Non-sale items are subjected to 30 days return, in the same packaging and condition as received.
All wig orders are FINAL SALE. NO REFUNDS AND NO EXCHANGES unless there was a mistake on our end.
Please allow 3-5 business days for processing time.
All orders will process between 1-3 business days after processing time. All orders will be shipped through UPS Standard shipping $15 | Expedited shipping $35.
Based on your location shipping can take approximately 3-5 business days.