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Our Wig Rejuvenation - Maintenance Services are great for those who wants to refresh their wigs and bring it back to life. It's available forĀ ALLĀ Exotic S Collection wigs and/or any otherĀ customĀ wig maker. WigĀ Rejuvenation - Maintenance includes all of the below options:

ā€¢Removal of dirt, oils and toxins from the wig capĀ 
ā€¢Minor Detangling
ā€¢Deep condition and treatment
ā€¢Hydrating shampoo cleanse
ā€¢Restore wig to original pattern
ā€¢Apple cider vinegar soak (as needed)
ā€¢Lace cleaning
ā€¢Glue buildup removal
ā€¢Special serums and oils
ā€¢Styling and parting as desired (requested)

*Turn over time ofĀ 5Ā - 8 business days afterĀ your unit is received





Return & Refund Policy:

  • We want to help you. If you ever have any issues with an order contact us here.
  • Due to the quality of our products, ALL SALE ITEMS ARE FINAL. Non-sale items are subjected to 30 days return, in the same packaging and condition as received.
  • All custom wig orders are FINAL SALE. NO REFUNDS AND NO EXCHANGES unless there was a mistake on our end.
  • Cancellations currently aren't offered.
  • Returns are only offered if you received the wrong items.
  • If a return is approved, you will be provided with a return label. Please be sure to ship out your item(s) within 2 - 5 business days of receiving your return label. If the tracking number does not show the package has been received by the carrier within 5 business days, your return will be voided. We will not issue a refund on the item(s).

    Processing & Shipping Time:

    Processing Time:

    • Custom Wigs 7-14 Business Days.
    • Ready to Ship Wigs Same Day Shipping for orders placed before 5PM EST. Next Day Shipping for orders after 5PM EST.
    • Wig Rejuvenation-Maintenance (Wash & Style) 5-7 Business Days after wig is received.
    • BYOBundles 7-14 Business Days after receiving the hair.
    • Hair Accessories/Lashes Same Day Shipping for orders placed before 5PM EST. Next Day Shipping for orders after 5PM EST.

    *During high volume of orders please allow an additional 3-5 business days for processing time.

    Shipping Time:

      *Shipping time occurs after the processing period is completed.

      • 1-2 BUSINESS DAYS via USPS Priority Mail Express.
      • 1-3 BUSINESS DAYS via USPS Priority Mail
      • 2-3 BUSINESS DAYS via USPS First Class Mail
      • (International) 6-10 BUSINESS DAYS via USPS Priority Mail or Economy International Mail
      • Expect delays during sales periods and holidays.